Refund policy

At BORA, every piece is crafted with intention. Due to the limited nature of our drops, all sales are considered final unless stated otherwise below.


Returns

We only accept returns if the item arrives damaged, defective, or incorrect.


  • You must contact us within 7 days of delivery
  • Item must be unworn, unwashed, and in original condition



To request a return, email us at [your email] with:


  • Your order number
  • Photos of the issue

 

Refunds

Once your return is approved and received, we will issue a refund to your original payment method.


  • Please allow 5–10 business days for processing

 

Exchanges

We do not offer exchanges at this time due to limited inventory. If you need a different size, place a new order (if available).


Non-Returnable Items


  • Sale items
  • Limited drops
  • Worn or washed items

 

Shipping Costs


  • Customers are responsible for return shipping unless the item was incorrect or defective

Final Note

 

BORA is built on exclusivity. Once pieces are gone, they’re gone. Make sure to double-check sizing before ordering